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Testimonials
Performance
Improvement Clients
"I can honestly say I have not
looked at my career path the same since I went through the Success Discovery
Process with Susan."
—Nancy M. Everitt, Senior
Vice President
Barron Financial
Services
"I attended your program and
it had the greatest effect on me. After listening to you speak I purchased
your books. I feel so positive, and not a positive that fades, but a feeling
I can work with and use. I feel once again that I CAN AND DO MAKE A DIFFERENCE!"
—Julie Goff, Lounge Manager
Best Western Marshall
Inn
"Since we initiated the Spirit
of Service video tapes presentation, I feel that the following improvements
are a direct result of the videos:
—Dennis Buffington, Assistant
Manager
Best Western
Regency Inn
"We conducted our first training
session with the tapes on Saturday before Mother's Day. Just before we
opened for business on Mother's Day I went to the store and got a small
jar of bubbles; came back to the restaurant and started blowing bubbles
in the wait station just as we were opening. Everybody started laughing
and some of the servers (halfway through our serving hours) were humming
'Tiny Bubbles' as they came in and out of the wait station. It works!
It was probably good that I was the one to do it as I am usually the "frowning"
one. It broke the ice and we had a Mother's Day that went like clockwork!"
—Jim Dietz
Smith's Row Food
& Spirits
"Just a note to tell you that
I sincerely enjoyed your presentation re: Generation X & Y. Took the material
back to my Staff and have instructed my Dining Room Manager (who is re-writing
our training manual) to look at your videos and use them. Also, I used
your "Positive Attitude" pin on my best server with the caveat that if
she didn't continue to be her bubbly self, I would take it and award it
to the next server with a PMA. Boy, has this caused ripples - she shows
it to all the Members and treats it as a badge of honor. Now every server
wants one. Where can I get some more?"
—Tom Goss, General Manager
Rolling Road Golf
Club
Topics & Titles | Attitudes, Values & Behavior | Internal & External Customer Loyalty
Client List | About Susan | Video Clips | Articles | Club Managers
For Meeting Planners | Site Map | Contact Us | Motivate Me | Home
Susan Clarke, CPBA, CPVA
Certified Behavior and Values Analyst
6549 Mission Gorge Rd. #159
San Diego, CA 92120
Ph 888 We Motivate (888-936-6848) or 619-224-0906
www.MotivateU.com E-mail Susan@MotivateU.com